Managed Firewall Service

Many organizations provide network access to partners, suppliers, customers, and mobile employees; doing so fosters opportunities for people with ill intent. Although these organizations may have established strong perimeter security, it is only a first line of defense. For an organization to effectively safeguard critical information and manage risk, it takes more than integrating the latest security hardware and software. Managed Firewall Service provides 24/7 management and monitoring of your enterprise network providing your organization with increased protection against rapidly emerging threats incidents impacting your environment.

NetBoundary’s Managed Firewall Service uses the award winning Fortinet technology deployed on the customer’s premises. Customers can access all reported events and relevant information 24/7 via the NetBoundary Security Portal. In addition, NetBoundary’s Security Portal allows managers to assign incident reports to specific users, who can either approve them or flag them for further investigation allowing customers to track workflow and create an audit trail for compliance purposes. Creating and maintaining effective policies is the most challenging aspect of true firewall technologies. Given our extensive security experience, NetBoundary is in a unique position to create a policy that is appropriate for the customer’s environment.

NetBoundary’s 24/7 Managed Firewall Service allows companies to core business duties while NetBoundary handles the tedious work if monitoring, researching, alerting and documentation for compliance, allowing companies to reducing their operational and capital costs. NetBoundary security experts manage and monitor the Fortinet device around-the-clock, monitoring for security violations from attacks that originate inside or outside the network. NetBoundary ensures that clients are notified of the many security issues that arise in the exact way they have requested in the escalation policy section of their Security Portal.

NetBoundary security engineers work closely with customers to help ensure that the Firewall monitoring technology addresses compliance requirements and is configured properly. The NetBoundary security team helps customers to identify critical devices and applications; understand the types and methods of preventing attacks; define the types of events to be reported; and implement the filtering rules to capture and report on them. The Security Operations team, which monitors thousands of customer devices, monitors and identity’s threats at the network and application level; evaluates data collected through the Fortinet appliance; and promptly reports and responds to any security threat.

Summary of Service Features

• Configure and provision devices
• Monitor health and security events 24/7
• Notify customers of major security and health issues.
• Perform upgrades and patch management
• Change firewall rules
• Offer flexible reporting options on NetBoundary Enterprise Security Portal
• Correlate firewall log data
• Forward firewall logs for archiving and forensics
• Integrate new product enhancements when released by vendors
• Offer quality assurance
• Provide 24/7 protection and support
• Client-to-site VPN
• Site-to-site VPN

Implementation and Provisioning

• Project management
• Technology configuration
• Onsite and remote deployment support
• All equipment, annual maintenance and management included in monthly fee

Ongoing Monitoring and Management

• 24/7 monitoring of all Fortinet collection technologies
• Prioritization and response by Security Operations Analyst
• Security event alerting in real-time

Reporting

• Notification of threats and events
• Report assignment
• Workflow for auditing and compliance

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